suzi
Founder & Visionary | Fixer of the Unfixable
jesse
Director of Operations & Bookkeeping Consultant
taylor
Tech-Savvy Operations Specialist
sara
Events, Organization & Executive Support
melissa
Executive Support & Communications Assistant
melissa
Bookkeeping & Systems Specialist
heather
Administrative & Research Assistant
Heather Glad brings a background in admin and logistics, with a sharp eye for organizing information and calming chaos.
At UnOffice, she supports internal systems, research, and data tasks—bringing methodical clarity and quiet precision to every project. Her love of structure and natural curiosity make her a steady, behind-the-scenes asset.
Melissa Asher brings decades of experience in banking and team leadership to her work in bookkeeping and operational support.
Her professionalism, accountability, and quiet dedication make her an invaluable part of the UnOffice™ team.
Whether reviewing financial records, following precise procedures, or helping streamline workflows, Melissa combines accuracy with warmth—and always treats your business like it’s her own.
Melissa Ritchison supports UnOffice with communications, project coordination, and behind-the-scenes logistics.
With a background in customer service and event planning, she brings calm organization, thoughtful follow-through, and a collaborative spirit to every role she plays.
Whether it’s keeping tasks on track, helping an event run smoothly, or handling internal operations, Melissa is a steady presence—and always ready to jump in where she’s needed most.
Taylor Rice brings a rare mix of operations, marketing, and tech strategy to the UnOffice team—supporting everything from platform cleanups and content systems to client delegation and team structure.
With a background in upper management and a sharp instinct for solving software mysteries, Taylor is the person you call when things need to be organized, simplified, or just done right.
She’s fluent in turning chaos into clarity—translating complex tools and clunky processes into clean, usable workflows.
Whether she’s setting up a CRM, auditing a team’s task system, or creating marketing-ready content, Taylor brings insight, precision, and quiet confidence to every project.
Jesse Rice Wiles is a tech-savvy bookkeeping consultant and the Director of Operations at UnOffice—bringing structure, calm, and serious brainpower to the heart of every system she builds.
A QuickBooks Online Certified ProAdvisor and strategic problem-solver, Jesse doesn’t just track numbers—she helps clients understand them. She’s led the behind-the-scenes setup of dozens of platforms, processes, and financial systems for growing businesses.
From payroll and reporting to LLC formation and operational consulting, she’s the one clients trust to bring clarity when things feel messy—and to quietly keep everything running while the rest of the world sleeps.
At UnOffice, Jesse is more than a bookkeeper. She’s the engine behind the systems, the sanity in the spreadsheets, and the steady hand guiding business owners toward confidence and control.
Suzi King is the founder and visionary behind UnOffice—a fixer, strategist, and longtime small business ops consultant known for solving the stuff that makes most people want to throw their laptop out the window.
What began as Your Admin BFF has grown into a full service support studio offering expert-level help for everything from QuickBooks chaos to domain disasters. Suzi’s specialty? Helping people get unstuck—fast—and feel confident doing it.
With a background in executive assistance and over a decade of experience in the trenches, she leads the team with strategy, empathy, and a little unicorn-level magic. Clients know her for her calm under pressure, tech intuition, and deeply human approach to systems. If there’s way, she’ll find it—and make you feel seen while she does.
Sara Richwine is a behind-the-scenes powerhouse at UnOffice—calm, reliable, and always two steps ahead. With a background in catering and restaurant operations, she supports day-of event logistics, organization, mailings, and special projects with quiet precision.
Whether she’s coordinating a corporate banquet, prepping a nonprofit gala, or transforming a cluttered office, Sara brings care, consistency, and unmatched attention to detail.
meet the team
about us
It all started in 2010 with one woman juggling executive suite operations by day and virtual support by night—offering bookkeeping, business support, web design, and an instinct for solving chaos others couldn’t.
What began as Your Admin BFF has grown into UnOffice—a tech-savvy, heart-led team offering the kind of help that makes small business life less overwhelming and more doable.
We don’t just manage the back office. We fix it. We build it. We teach people how to use it with confidence.
For nearly two decades, we've supported businesses across the U.S —growing from a solo freelancer to a curated team of capable, creative women who bring warmth, clarity, and expert-level skill to everything we touch.
From QuickBooks cleanups to website rescues, inboxes to workflows, domains to email setups—we help people get unstuck and get back to what they’re really here to do.
Our services include:
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QuickBooks Online training and cleanups
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1:1 SOS tech sessions
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Systems consulting and virtual support
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Website help, resource building, and more
We’re not here for the spotlight. We’re here for the “finally, it works.”
And when you need that moment? We’ve got you.
our mission
Our mission is to help individuals and small businesses untangle tech overwhelm, organize their systems, and feel confident again.
Through affordable, expert support in tools like QuickBooks, Google Workspace, Canva, and more—we help you fix what’s broken, understand what you’re using, and move forward with clarity.
Whether you need bookkeeping, training, or just someone to walk you through the messy stuff—we’re here for it.
our vision
Our vision is to redefine back-office and tech support as something that’s not just practical—but personal.
We blend strategy, execution, and training with real empathy—so small business owners can spend less time overwhelmed by platforms, and more time focused on the people, passions, and impact that matter most.
We imagine a future where expert help is easily accessible—so no one has to figure it all out alone.
Truly, an experience that has been above-and-beyond: Internet, Social Media, Websites, Design and MORE. And beyond the quality, personalization, professionalism and expertise, we have also so appreciated Suzi’s passion to help others succeed. Thank you Suzi, we so appreciate you and your commitment to excellence!
David A
Associate Director
Fresh Start for all Nations
“Suzi and team are our firm’s administrative backbone. They’re smart, responsive, hard-working, caring and masters of so many things: admin, bookkeeping, websites, graphics, social media, IT. And, to top it off, they’re wonderful people — those with whom you trust your most important stuff, your valuables, and your kids. We love you, Suzi!”
David Deutsch
President, David N. Deutsch & Company
Suzi is helping me get organized with my bookkeeping and paperwork, as well as building and maintaining my website and my social media presence. If you are in business for yourself, I highly recommend partnering… It has been very affordable for my one-woman show and what a stress relief! Thank you!